Terms of Service

Effective date: June 17, 2026

These Terms of Service (“Terms”) govern your access to and use of the facility management, scheduling, booking, and payment service operated by Beacon LLC (“Beacon,” “we,” “us,” or “our”) at facilitypresence.com, cal.facilitypresence.com, and any associated applications, APIs, and services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms, our Acceptable Use Policy and our Privacy Policy, which are incorporated by reference. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account and agree to these Terms. The Service may be used by minors only under the supervision of, and with bookings and payments managed by, a parent, guardian, or an operator account responsible for them.

2. The Service and Roles

The Service lets clubs, facilities, and their operators (“Operators”) manage courts, programs, memberships, events, drop-in play, check-ins, and payments, and lets players, members, students, and guests (“Members”) discover and book those offerings. Beacon provides the software platform only. Operators are solely responsible for their own programs, schedules, pricing, refund and cancellation policies, staff conduct, facilities, and compliance with laws applicable to their business. Beacon is not a party to any agreement between an Operator and a Member and is not responsible for the underlying programs, classes, or physical activities offered through the Service.

3. Accounts and Security

You must provide accurate information when creating an account and keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Operator accounts are responsible for the conduct of staff and sub-users they authorize. Notify us promptly at the contact below if you suspect unauthorized use. You authorize our support staff to access your account as reasonably necessary to provide support or maintain the Service.

4. Fees, Billing, and Payment Processing

Certain features require payment of fees described at the time of purchase or in your subscription. Unless stated otherwise, fees are quoted in U.S. dollars, are exclusive of taxes, and are charged in advance on a recurring basis until cancelled. You authorize us and our payment processor to charge your payment method for all applicable fees and taxes. Payments are processed by third-party processors (such as Stripe), and your use of payment features is also subject to their terms; Beacon is not responsible for the acts or omissions of payment processors. We may change fees or introduce new charges, and will give at least 30 days’ notice of price increases affecting a recurring subscription; continued use after the change takes effect constitutes acceptance. Fees charged by an Operator to a Member (for bookings, memberships, programs, or drop-in play) are set and collected by the Operator, not Beacon.

5. Refunds and Cancellations

Except where required by law, Beacon subscription fees are non-refundable, and cancelling a subscription stops future charges but does not refund amounts already paid. Refunds, credits, proration, no-show fees, and cancellation rules for bookings, memberships, and programs offered by an Operator are governed by that Operator’s own policies, which the Operator is responsible for setting and honoring. Members should direct booking and membership refund requests to the relevant Operator.

6. Acceptable Use

Your use of the Service must comply with our Acceptable Use Policy, which prohibits, among other things, unauthorized access, interference with the Service, unlawful or infringing content, scraping or automated data collection, reverse engineering, and using the Service or its data to train machine-learning models. Violations may result in suspension or termination.

7. Your Content

You retain ownership of the content you submit to the Service, such as profiles, club information, schedules, messages, and media (“Your Content”). You grant Beacon a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display Your Content solely to operate and provide the Service. You represent that you have the rights to submit Your Content and that it does not violate these Terms or the rights of others. We may remove content that we reasonably believe violates these Terms or applicable law.

8. Feedback

If you provide suggestions or feedback about the Service, you grant Beacon a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

9. Physical Activity and Assumption of Risk

The Service is used to book and manage badminton and other physical activities that involve inherent risks of injury. Beacon does not own, operate, staff, or supervise any facility, court, program, or activity, and is not responsible for their safety or condition. You participate at your own risk and assume all risks arising from your participation. To the maximum extent permitted by law, you release Beacon from claims for injury, loss, or damage arising from any activity booked through the Service, except to the extent caused by Beacon’s gross negligence or willful misconduct. Operators may also require you to sign their own waivers or agreements as a condition of participation.

10. Third-Party Services

The Service integrates with third-party services such as Google Calendar and payment processors. Your use of those services is subject to their respective terms and privacy policies, and we are not responsible for third-party services. See our Privacy Policy for how we handle data received through these integrations.

11. Intellectual Property

The Service and its content, software, and branding are owned by Beacon LLC or its licensors and are protected by applicable laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. These Terms do not grant you any right to our trademarks, logos, or branding. We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA); send such notices to the contact below.

12. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any data will be accurate or preserved.

13. Limitation of Liability

To the maximum extent permitted by law, Beacon LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or revenue, arising from or related to your use of the Service. To the maximum extent permitted by law, Beacon’s total liability for all claims relating to the Service will not exceed the greater of the amounts you paid to Beacon for the Service in the twelve months before the claim or one hundred U.S. dollars ($100).

14. Indemnification

You agree to defend, indemnify, and hold harmless Beacon LLC and its officers, directors, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, Your Content, your violation of these Terms or applicable law, or, for Operators, your programs, facilities, and dealings with Members.

15. Termination

You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without notice, for conduct that violates these Terms or that we determine is harmful to the Service or to others. Upon termination, your right to use the Service ceases, and we may delete your account data after a reasonable period. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws principles. The state and federal courts located in Maryland will have exclusive jurisdiction over any dispute relating to these Terms or the Service, and you consent to their jurisdiction and venue. Any claim arising out of or relating to the Service must be filed within one (1) year after it accrues, or it is permanently barred.

17. Changes to These Terms

We may modify these Terms from time to time. Material changes will be reflected by updating the effective date above and, where appropriate, by additional notice. Continued use of the Service after the changes become effective constitutes acceptance of the revised Terms.

18. General

These Terms, together with the Acceptable Use Policy and Privacy Policy, are the entire agreement between you and Beacon regarding the Service and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. We may provide notices to you by email or through the Service.

19. Contact Us

Beacon LLC
1100 Light St, Baltimore, MD 21230, USA
Email: shuttlementoradm@gmail.com